In progress - As per Symantec commitment to provide best-in-class encryption to our customers, support for Transport Layer Security (TLS) version 1.0 is discontinued as of June 15th 2018. As such, Schemus Synchronization Tool, which extracts user information (email address, user and groups) from your LDAP directory service and provides user identity data to your Email Security.cloud and Web Security.cloud Security services, must be upgraded to the latest 1.5 version.

Required Action
For continued, without service interruption user identify synchronization with Symantec, we urge upgrade to the latest Schemus 1.5 version by June 15th 2018. For details on how to upgrade to version 1.5, see our technote. Please refer to the Schemus Synchronization Tool administration guide here for additional back-up and installation details.

You must upgrade to the latest Schemus Synchronization Tool version 1.5. If you do not upgrade to Schemus v1.5 by June 15th 2018, you will experience connectivity issue and synchronization failures when synchronizing your user information with Email Security.cloud and Web Security.cloud services.
Apr 17, 15:43 UTC
Scheduled - Schemus Synchronization Tool – mandatory upgrade has been scheduled.

About This Site

The current status of Symantec Web Security.cloud service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support.

Traffic Delivery Operational
90 days ago
100.0 % uptime
Today
Americas   Operational
90 days ago
100.0 % uptime
Today
Japan   Operational
90 days ago
100.0 % uptime
Today
Asia Pacific   Operational
90 days ago
100.0 % uptime
Today
Europe, Middle East & Africa   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Web Security.Cloud Infrastructure Maintenance Apr 23, 04:00 - May 16, 16:00 UTC
We will be performing scheduled maintenance on the Web Security.cloud infrastructure. This maintenance will begin April 23rd 04:00 UTC and will be completed by May 16th, 16:00 UTC.

There will be no outages or service impacts during this process.
Posted on Apr 13, 13:11 UTC
Past Incidents
Apr 19, 2018

No incidents reported today.

Apr 18, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.

Apr 6, 2018

No incidents reported.

Apr 5, 2018

No incidents reported.